Shipping
Delivery options, timeframes, and costs are shown on the checkout page before you complete your purchase, and again in your order confirmation.
Shipping options
The timeframes below begin once your order has shipped:
- Standard (typically arrives within 3-7 business days)
- Express (arrives within two business days)
- Overnight (next business day)
Actual delivery times vary based on the shipping method you choose and your location.
Shipping address
For security and to ensure reliable delivery, we check the shipping address you provide. If an address cannot be verified, you may be asked to correct it. If you have any trouble with address validation, please contact us.
Can I ship items separately?
Yes. During checkout, you can choose to send items to more than one address where that option is available.
Checking your order status
You can check the status of your order by contacting us by phone or email, or through our contact form. Delivery times depend on the shipping method and your location.
Warranty
Products are covered by the applicable manufacturer’s warranty against defects in materials or workmanship under normal use. This does not affect your legal rights as a consumer.
Contact us
For any shipping or delivery questions, contact us:
Address: The Swatch Group (US) Inc., 800 Waterford Way, Suite 1000, Miami, FL 33126, USA
Phone: (866) 379-2824
Email: [email protected]
