Conditions of Sale

What forms of payment do you accept?

We accept the payment methods shown at checkout, which may include major credit and debit cards, PayPal, and digital wallets. The available options are listed during the checkout process.

When will my card be charged?

Your order is processed once payment is approved. Your card is charged when your order ships from our warehouse.

What if I need to change or cancel my order?

You can edit or cancel your order up to the final step of checkout. Once an order is submitted, it cannot be changed. You may cancel an order if it has not yet shipped. Personalised products cannot be cancelled once production has started. For help, contact us at (866) 379-2824 or [email protected].

Can I return my item for a refund or exchange?

You may return an unworn, undamaged item in its original packaging within 14 days of delivery for a refund (less shipping), or exchange it for equal value. Personalised items, straps, accessories, and reduced-price items are final sale and cannot be returned or exchanged, unless they arrive damaged or defective. Please follow the steps on our Returns and Exchanges page.

Is the shopping process secure?

Yes. We use SSL encryption so your payment details are protected when you place an order. If you have questions about how we handle your data, please see our Privacy Notice or contact us.

Conditions of Sale

1. General

These are the Conditions of Sale of Strapops (“we”, “us”, “our”). They apply to the sale of products and services on royalpopswatch.com. Please read them before ordering. By placing an order, you agree to be bound by these Conditions and confirm that you have the legal capacity to enter into a consumer contract.

2. Order process

Your order is an offer to purchase under these Conditions. After you order, we will email you to confirm we have received it — this acknowledgement does not mean your order is accepted. Orders are subject to our acceptance and to product availability.

Product descriptions and prices are correct at the time of publication but may change without notice. We may refuse an order or limit quantities, and we are not responsible for photographic or typographic errors. A binding contract is formed only when we send you an order confirmation for the items we have dispatched.

3. Price and payment

Prices on the Website are shown in the currency stated at checkout and may exclude taxes and shipping, which are added and itemised in your cart and order confirmation. We may change prices at any time, but not for orders already confirmed.

You can pay using the options available at checkout. If you pay by card, your payment is subject to validation and authorisation by your card issuer; if authorisation is refused, your order will not be accepted. Payment is taken before your order ships.

If, despite our efforts, an item is incorrectly priced, we will charge the lower amount where the correct price is lower, and where the correct price is higher we will either contact you to confirm or cancel the order. We are not obliged to supply an item at an incorrect lower price.

4. Delivery

Estimated delivery times and fees are shown at checkout and in your order confirmation. If we cannot deliver within the estimated time, we will contact you to arrange a new date; if we cannot deliver within 30 days of confirmation and you do not accept a delayed delivery, you may cancel for a refund. We deliver to the address you provide.

5. Ownership and risk

Ownership of the products passes to you once we have received full payment or upon delivery, whichever is later. Risk of loss or damage passes to you on delivery.

6. Liability

To the fullest extent permitted by law, our total liability for any order is limited to the amount you actually paid for the products or services concerned. We are not liable for indirect or consequential loss arising from a purchase or from the use of, or inability to use, the Website.

7. Right to cancel and returns

You may return eligible items and claim a refund within 14 days of delivery without giving a reason, provided they are new, unworn, in their original packaging, and with any warranty card included. Personalised or clearly customised items cannot be returned.

To return an item, follow the instructions on our Returns and Exchanges page and contact us. We will refund you without undue delay, and no later than 14 days after we receive the returned items or proof that you have sent them back, using the same payment method you used. We may reduce the refund for any loss of value caused by handling beyond what is needed to check the item, or for missing items.

8. Warranty

Products sold under these Conditions are covered by the applicable manufacturer’s warranty, which does not affect your legal rights as a consumer.

9. General terms

You may not transfer your rights under your contract with us without our written approval. If any provision of these Conditions is found invalid, the rest remain in effect. By using the Website, you agree to receive communications from us electronically.